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Contact Us

Our address: 85 Chemin Saint-François-Xavier, Candiac, QC J5R 4V4

Our Store Hours 

You can get in touch with us by filling the contact form below or email us at info@proecolo.com. We do our best to respond to you within 1-2 business days.

Make your voice heard.

Frequently asked questions

What's ProEcolo?

ProEcolo is a Canadian family-owned business committed to guiding you in making sustainable everyday choices. Our online store offers eco-friendly and zero-waste products that are carefully selected to make your transition to a more sustainable lifestyle easier, both at home and at work. You'll see, reducing your ecological footprint is not rocket science.

How does ProEcolo choose the products sold in its online store?

We do our research on the best eco-friendly products out there and take the time to use these products ourselves before actually selling them on our online store. If a product is not up to our standards when testing it, we simply won't sell it. 

Do you offer free shipping?

All orders of 65$ or more will automatically apply for free shipping across Canada.

What is your return policy?

All products are exchangeable or refundable within 30 days of receipt of your purchase.

To proceed with a return or exchange, it is important to send an email to info@proecolo.com with the details of the product and the reason for the return or exchange.

For more information, visit our Delivery & Returns page.

Are wheat straw based products really that good?

The simple answer: yes. The answer we really like: wheat straw is one of the greatest alternative to plastic out there. It's sturdy, strong, biodegradable... we could go on for a while. Read more about wheat straw in our blog.

How does ProEcolo make a difference for the environment?

We're making a difference for the environment in several ways.

- The very mission of ProEcolo is to help and guide people adopt an eco-friendlier lifestyle.

- The products we offer are selected for their ability to reduce our ecological footprint. 

- All our products are packaged and shipped in 100% recyclable, reusable or biodegradable boxes.

- 1% of our sales are donated to Plastic Oceans Canada, a non-profit organization dedicated to reducing plastic in the oceans surrounding Canada.


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